Portfolio Details

link: Payment Collection App for Businesses,
Collect Card, EMI, and UPI payments and run Brand EMI offers, without a POS machine or website. Accept payments from anywhere, anytime, and get instant settlements directly to your bank account.
The merchant onboarding experience has evolved into a digital-first, automated processdesigned to minimize paper handling while adhering to strict regulatory compliance.
Modern onboarding typically connects API-based KYC checks with physical verification only when necessary, accelerating the time to revenue for merchants.

Product Designer

Research and analysis, Design strategy, User interviews

Prototyping, Interaction Design, Usability Testing.

Figma, Miroboard, diagrams

Maze, Mixpanel, Notion

Google Meet, Google Doc, Gemini AI, claude AI , Slack

Received high customer satisfaction in usability sessions

Activation rate increased

Positive customer feedback

App Installation & Initial Sign-up

KYC (Know Your Customer) & CKYC

Video KYC (V-KYC)/Verification Call

Physical Verification Visit

Final Approval & Activation

Mandatory CKYCR